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1. What types of massage services do you offer?
We offer Swedish, deep tissue, aromatherapy, hot stone, sports, and prenatal massages tailored to your needs.
2. Do you provide couple massage services?
Yes, we have special couple massage packages in our private therapy rooms with side-by-side massage tables.
3. What are your salon service hours?
Our salon is open from 9:00 AM to 8:00 PM daily, including weekends. Last appointments are taken at 7:30 PM.
4. Do I need to book appointments in advance?
While walk-ins are welcome, we recommend booking 24 hours in advance for guaranteed availability, especially on weekends.
5. What payment methods do you accept?
We accept cash, UPI, credit/debit cards, and digital wallets. Corporate clients can avail invoice payments.
6. Are your products cruelty-free?
Yes, we use only vegan and cruelty-free products from reputed brands in all our services.
7. Do you offer gift certificates?
Yes, we provide digital and physical gift certificates for all our services, valid for 6 months from purchase.
8. What safety measures do you follow?
We maintain hospital-grade hygiene with sterilized equipment, disposable tools where possible, and fresh linens for each client.
9. Can I customize my spa package?
Absolutely! Our therapists will customize any package to suit your preferences, health conditions, and wellness goals.
10. Do you have male and female therapists?
Yes, we have both male and female professionals. You can specify your preference when booking.
11. What's your cancellation policy?
Cancellations made 12 hours prior incur no charge. Late cancellations may attract 50% of service fee.
12. Do you offer membership plans?
Yes, we have monthly and quarterly membership plans with discounted rates and priority booking.
13. Is there parking available?
Yes, we have dedicated parking space for our clients behind our building.
14. Can I request a specific therapist?
Certainly! Please mention your preferred therapist when booking and we'll accommodate based on availability.
15. Do you serve refreshments?
Yes, we offer herbal teas, infused water, and light healthy snacks complimentary with all spa services.
16. What's included in your bridal packages?
Our bridal packages include complete skincare, hair trials, makeup, manicure/pedicure, and pre-wedding spa treatments.
17. Do you offer waxing services?
Yes, we provide full-body waxing using high-quality wax for minimal discomfort and long-lasting results.
18. Are your facials suitable for sensitive skin?
Absolutely. We customize facials based on skin type and use hypoallergenic products for sensitive skin.
19. What's your COVID-19 safety protocol?
We follow all government guidelines including temperature checks, sanitization between clients, and staff PPE.
20. Do you have private changing areas?
Yes, we have separate, well-maintained changing rooms with lockers for your belongings.
21. Can I get a massage while pregnant?
Yes, we offer specialized prenatal massages by therapists trained in pregnancy massage techniques.
22. What's the difference between your massage types?
Swedish is relaxing, deep tissue targets muscle knots, hot stone uses warmed stones, and sports massage focuses on athletes' needs.
23. Do you offer threading services?
Yes, we provide expert threading for eyebrows, upper lip, and full face by skilled aestheticians.
24. Can men get facials at your salon?
Absolutely! We have specialized men's facials that address shaving irritation, oily skin, and other male skin concerns.
25. What's your policy on children in the spa?
Children under 12 are welcome for specific services but must be accompanied by an adult. We offer teen facials and manicures.
26. Do you provide corporate wellness packages?
Yes, we offer customized corporate packages including chair massages, stress relief workshops, and group bookings.
27. How often should I get a facial?
We recommend every 4-6 weeks for optimal skin health, but our aestheticians can suggest a schedule based on your skin type.
28. Do you offer hair treatments for damaged hair?
Yes, we have keratin treatments, protein therapies, and deep conditioning for all hair types and concerns.
29. Can I combine multiple services in one visit?
Certainly! We'll create a personalized schedule to combine services efficiently while ensuring you have relaxation time.
30. What makes your spa different from others in Cuttack?
Our unique combination of skilled therapists, premium products, personalized attention, and tranquil ambiance sets us apart as Cuttack's premier spa destination.
